UK-based, working in your timezone. Standard ticket support on Managed, priority handling on Managed+.
For quick questions during UK business hours.
Standard on Managed, priority handling on Managed+.
Guides covering migrations, DNS, email and StackCP.
Live platform status and any ongoing incidents.
| Managed — standard tickets | Typically within a few hours, UK business hours |
|---|---|
| Managed+ — priority tickets | Fast-tracked ahead of the standard queue |
| Emergency downtime | Monitored 24/7 on both plans |
Answers to the questions we hear most often about plans, migrations and billing.